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December Holidays
  • December 23: Christmas Eve Observed (Arkansas, Kansas, Kentucky, Michigan, North Carolina, North Dakota, Oklahoma, South Carolina, Texas, Virginia)
  • December 26: Christmas Observed (Federal Holiday)
  • December 30: New Year’s Eve Observed (Louisiana, Michigan, Wisconsin)
  • January 2: New Year’s Day Observed (Federal Holiday)
  • Many government agencies and education institutions close for the two week period around Christmas and New Year, so delays are to be expected.

  • The Australia Federal Police will be closed from the 23rd of December to the 3rd of January and will not process criminal checks during this time.

  • Tuesday, December 6: Constitution Day holiday (Spain)
  • Thursday, December 8: Immaculate Conception (Christians throughout the world)
  • Monday, December 12: Birthday of the Sultan of Selangor (Malaysia)
  • Monday, December 26: Christmas Day Observed (Worldwide)
  • Tuesday, December 27: Boxing Day (Christian Nations)
  • Friday, December 30: Rizal Day (Philippines)

In observance of the holiday, Cisive will be closed Monday, December 26th.

Closures and Delays:

In Summary:
Our vendors continue to monitor laboratory delays and communicate any progress or remaining challenges.

  • LabCorp
    LabCorp continues to face operational challenges. However, there has been some improvement. Negative specimens have returned to normal reporting times of 24-48 hours after receipt at the laboratory. On average, non-negative reporting still holds at 10 to 14 days. In extreme cases, reporting of non-negatives can take up to 30 days. However, over the past two weeks we have found non-negative results are reporting on average of just over8 days after receipt at lab. LabCorp has added new employees to support incoming specimen volume and will continue to hire additional employees as needed. Mandatory overtime is still in effect to mitigate the specimen backlog.

    Some LabCorp PSCs are experiencing kit shortages due to order fulfillment constraints. LabCorp is working to send out controlled amounts of kits to PSCs from their warehouse supply but maintain that most PSC orders come directly from the vendor. The vendor is backlogged currently, reporting delays of 4 to 6 weeks.
We appreciate your patience during this time. We will continue to provide updates as changes occur.